Refund policy
Returns or replacements are accepted only if the product arrives damaged, defective, or significantly different from what was ordered.
To request a replacement, please contact Yarn Edit within 48 hours of delivery and provide:
-
Order number
-
Clear photos/videos of the product
-
Photos/videos of the packaging, if damaged
❌ Non-Returnable Items
Returns or replacements are not accepted for:
-
Minor variations due to the handmade nature of the product
-
Damage caused after delivery due to customer handling
-
Customized or personalized products, unless they arrive damaged or defective
Customized or personalized orders cannot be returned or exchanged due to a change of mind.